Private

Policy

How we operate

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Bay Anchor Privacy Policy

Last updated: July 20, 2025

  • Who We Are
    Bay Anchor (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit bayanchor.com or otherwise interact with us.
  • Data Controller & Contact
    Data Controller:
    • Bay Anchor, aka Bay Anchor Designs.
    • Email: privacy@bayanchor.com (Data Protection Officer)
    • Contact: Online Store – No Physical Location
  • Information We Collect

3.1 Personal Data (“Your Info”)
– Identifiers: name, email, mailing address, phone number, username, password.
– Commercial Details: billing info, credit/debit card number, purchase history.
– Account & Profile: preferences, feedback, support inquiries.
– Device & Usage: IP address, geo-location (approximate), browser/OS, pages viewed, clickstream data.
– Audio (if you call us): recordings of customer-support calls for quality, training, and security.

3.2 Non-Personal Data
– Aggregated or de-identified usage metrics (e.g., total visits, trending pages).
– Technical logs (e.g., server performance, error reports).

  • How & Why We Use Your Info
    We process Personal Data for these purposes and legal bases (GDPR) or business purposes (CCPA/CPRA):
    • To fulfill orders & deliver products (contract performance).
    • To communicate about your account, shipments, returns (legitimate interest).
    • To personalize your experience, recommend products, and run promotions (consent or legitimate interest).
    • To process payments, prevent fraud, comply with financial laws (legal obligation).
    • To improve our Site, products, and marketing (legitimate interest).
    • To comply with legal requests or protect our rights (legal obligation).
  • Cookies & Tracking
    We and our partners use cookies, web beacons, and similar tech to:
    • Remember your preferences and login.
    • Analyze Site performance (Google Analytics & similar).
    • Deliver relevant ads.
    Types: session, persistent, and third-party cookies.
    You can manage cookie settings via your browser or our Cookie Preference Center [link here].
  • Sharing & Disclosure
    We may share your Personal Data with:
    • Service providers (payment processors, shipping carriers, email platforms).
    • Affiliates and subsidiaries.
    • Professional advisors (lawyers, auditors).
    • Authorities, when required by law or to protect rights.
    We do not sell your Personal Data for unrelated third-party marketing.


  • International Transfers
    Your Personal Data may be stored or processed outside your country. We ensure transfers are protected by Standard Contractual Clauses or other safeguards approved by regulators.
  • Data Retention
    We keep your Personal Data only as long as necessary for the purposes above, or to comply with legal obligations (e.g., tax records). When data is no longer needed, we’ll securely delete or anonymize it.
  • Your Privacy Rights

9.1 EU/UK Residents (GDPR)
You can: access, correct, delete, restrict, or port your data; object to processing; withdraw consent.

9.2 California Residents (CCPA/CPRA)
You have the right to: know what categories of Personal Data we collect, delete your Personal Data, opt out of any “sale” or “sharing,” and not be discriminated against for exercising these rights.
To submit a request, visit our CCPA Request Page [link] or email 
privacy@bayanchor.com.

9.3 Everyone Else
Depending on your local laws, you may have similar rights. Contact 
privacy@bayanchor.com for details.

  • Security
    We use administrative, technical, and physical safeguards to protect your data. However, no internet transmission is 100% secure—please help by keeping your password confidential.
  • Children
    Our Site isn’t directed at children under 16. We do not knowingly collect Personal Data from minors. If you learn we’ve collected data from someone under 16 without consent, please contact us so we can delete it.
  • Changes to This Policy
    We may update this Policy from time to time. When we do, we’ll revise the “Last updated” date and, if the changes are major, we’ll notify you by email or a banner on our Site.
  • How to Contact Us
    Questions, concerns, or requests?
    Email: 
    privacy@bayanchor.com
    Online store only. No physical storefront.

 

Thank you for trusting Bay Anchor!


We’re always here to keep your data safe

—and your style epic.